Service charge payments (UC Regulations 2013, Schedule 1, Paragraph 7(2)) fall into 2 categories, these are: Universal Credit service charges regulations Service charge payments definition (whether eligible or ineligible)ġ0. Refer cases for an independent determination. To ensure that the process avoids unnecessary protracted discussions around theĮligibility or reasonability of any supplied amounts, there is the ability for DWP to ![]() It’s recognised that the transition to Universal Credit will involve landlords having toĬonsider tenants not immediately affected by this guidance, for example Housing Benefitĩ. Since their tenants are only able to claim for the eligible charges if they have thisĨ. It’s also recognised that landlords have an interest in providing this information, Have the freedom to determine the best way to communicate with their tenants.ħ. DWP does not intend to mandate this approach, as landlords should Highlight the eligible service charges and their amounts on current tenant Therefore suggested that it would be relatively straightforward for landlords to Landlords and their representative groups who helped to develop this guidance Reasonable for tenants to understand the specific charges they are responsible forĦ. Payments, but there are situations where further detail may be required. The Universal Credit claim will only ask for the overall amount and frequency of Service charge payments to their tenants.ĥ. However, it was acknowledged that landlords are already supplying details about Universal Credit regulations do not place any duty on landlords to determine orĪpportion eligible service charges or to notify their tenants of eligible amounts. DWP pays the full eligible monthly amount as part of the Universal CreditĤ.the total eligible amount is input (by the tenant or DWP) as part of the Universal.With the eligible service charges regulations and guidance, and notifies the tenant the landlord determines which of their service charges are eligible, in accordance.The service charges decision making process envisions 3 steps: ![]() Guidance for DWP Universal Credit decision makers will complement this guidance. The regulations take a light touch approach and the detail covering the specifically eligible service charges is contained within this guidance for landlords.
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